Insurance

Insurance

Posted By Andy

Can I Use My Insurance?

Our clinicians are participating ‘in-network’ with many insurance companies, including employee assistance programs. The following insurance providers are accepted by all or some of our clinicians:

  • Aetna
  • Aetna EAP
  • Aetna Medicare
  • Anthem BC/BS
  • Cigna
  • Concern EAP
  • Healthspan Preferrred
  • Humana Behavioral Health
  • Humana Medicare
  • Magellan
  • Medical Mutual
  • Medicare
  • Metropolitan EAP
  • United Healthcare (Optum Health/United Behavioral Health)
  • UMR

Mental health and substance abuse treatment is a covered benefit under most insurance plans. While we will make every effort to verify your benefits and eligibility, the information we obtain is not a guarantee of coverage. As such, we suggest that you contact your insurance company prior to your first session to verify your coverage, by asking the following questions:

  • Does my plan include office visits (outpatient) for mental or behavioral health benefits?
  • Are Lifeway providers in-network with my plan?
  • What is my co-pay?
  • Do I have a deductible? If so, has it been met for the policy period?
  • Is pre-authorization from the insurance company required before the first session?
  • Is there a limit to the number of office (outpatient) visits covered? If so, how many sessions per year?

What if I don’t have insurance or choose not to use it?

Self-pay option: We offer competitive ‘out-of-pocket’ fees for services.
Cash, personal check, or major credit cards (American Express, Discover, MasterCard, and Visa) are accepted.