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Privacy Policy

Privacy Policy

Posted By Thomas Burns

Effective Date: May 2024

1. Introduction

Welcome to Lifeway Counseling Centers. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share personal information, including your consent to receive SMS messages.

2. Information We Collect

We collect various types of personal information from you, including:
• Name
• Email address
• Phone number
• Mailing address
• Information provided through our contact forms
• Payment information (if applicable)
• IP address and browser information (for website analytics)

3. How We Use Your Information

The personal information we collect is used to:
• Provide and manage our services
• Communicate with you, including sending SMS messages
• Respond to your inquiries and requests
• Improve our services and website
• Comply with legal obligations
• Process payments (if applicable)

4. Sharing Your Information

We do not share your personal information, including SMS consent or phone numbers, with third parties for the purpose of sending SMS messages. Your information may be shared with third parties only in the following circumstances:
• With your explicit consent
• When required by law or to comply with legal processes
• To protect and defend our rights and property
• With trusted service providers who assist us in operating our website and services, provided they agree to keep your information confidential

5. SMS Consent

By providing your phone number, you consent to receive SMS messages from Lifeway Counseling Centers. These messages may include updates about our services, reminders, and other relevant information. You can opt out of receiving SMS messages at any time by following the instructions provided in the message or by contacting us directly.

6. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Lifeway Counseling Centers
11161 Kenwood Rd
(513) 769-4600

12. Your Rights

You have the right to access, correct, or delete your personal information. You also have the right to withdraw your consent for us to use your personal information at any time. To exercise these rights, please contact us using the contact information provided above.

13. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to our facilities in the United States.